Get in touch
If you have a project in mind or simply want to find out more about our services and capabilities, please don’t hesitate to contact us. We’re available and accessible – we’ll be more than happy to discuss your individual requirements.
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Frequently Asked Questions
Curious to learn more? Here are some of the most common questions we hear from day to day.
Absolutely, in fact managing your entire digital presence is exactly what we do best. We work alongside great businesses, with amazing people, to deliver a sustainable digital ecosystem for your business that help future proof your brand. It all starts with a discovery session to outline your digital marketing strategy and flows all the way through to the execution of the tactics outlined, reporting on successes (and learning from failures) and continual analysis to ensure we keep getting it right.
Digital Marketing is primarily a service, so the costs involve typically comprises of agency management fees, any in-house team members or resources as well as paid media expenses. This varies significantly channel to channel and across different ecosystems. We encourage you to look at marketing spend as investment into the sustainable growth of your business. The benchmark for an existing company is to allocate between 12-15% of their gross earnings to marketing, however, we find generally that it falls between 8-10%, with this amount including the paid advertising component of the investment.
Our partnership will comprise of an Account Partnership Manager (your single point of contact and usually one of our Directors), and a dedicated Account Service Support member. Your direct team contacts are then be supported by a number of different specialists across all the channels we are working on within your digital marketing ecosystem.
Aside from the traditional forms of communication, we keep it simple and streamlined with Microsoft Teams. As part of your onboarding process, we create a Team and invite you, and any of your key stakeholders who need to be across the digital marketing, in as guests. From there we can work in real time together on campaigns, create tasks for action, develop calendars together with live updates, share working documents, large imagery and video files without size limitations, maintain constant communication and updates through the messaging service and built in video conferencing and so much more.
Keeping everything in one place, as opposed to using multiple platforms online means that nothing gets lost, missed or forgotten, which means we are always on the same page, no matter how many people we need to collaborate with to achieve your objectives.
Yes. Every single team member either has a university level degree and/or masters in their specific field. From Integrated Marketing Communications and Graphic Design, through to Programming and Creative Writing, our team is highly qualified in all fields of marketing, communications, and digital creative media. We also train weekly within the digital space and across multiple platforms to ensure that we are always on top of the constant changes that the digital landscape throws at us.